Last updated: June 3, 2026
In short: You can cancel your subscription at any time and you won't be billed again. However, payments for billing periods that have already been processed are non-refundable, and any usage credits that have been consumed cannot be refunded.
1. Subscription Billing
Apprezo is offered on a recurring subscription basis (monthly or annually, depending on the plan you selected at checkout). By subscribing, you authorize Apprezo to charge your payment method automatically at the start of each billing period until you cancel.
2. Cancel Anytime
You are free to cancel your subscription whenever you wish. When you cancel:
- Your cancellation stops all future renewal charges.
- You retain access to your plan until the end of the billing period you have already paid for.
- You will not be charged again once the current period ends.
To cancel, manage your subscription from your account dashboard or email us at support@my.apprezo.com.
3. No Refunds on Processed Billing Periods
Because Apprezo provides immediate, ongoing access to its platform and infrastructure, payments are non-refundable once a billing period has been processed. Cancelling mid-cycle stops future renewals but does not generate a prorated or partial refund for the current period. You keep full access for the remainder of the period you have already paid for.
4. Usage Credits Are Non-Refundable Once Consumed
Apprezo's services rely on usage-based resources (such as AI processing, API calls, compute, and third-party costs that we incur on your behalf). When you use these features, Apprezo pays real, non-recoverable costs to our underlying providers at the moment of use.
For this reason, any credits, allowances, or usage that have already been consumed cannot be refunded — even if you cancel shortly afterward — because the corresponding cost has already been incurred by Apprezo and cannot be reversed. Unused credits within an active plan simply remain available to you until they are used or the plan ends, per your plan's terms.
5. Exceptions
We may, at our sole discretion, issue a refund or credit in cases such as a verified duplicate charge, a confirmed billing error on our side, or where a refund is required by applicable law. These are handled on a case-by-case basis and do not alter the standard policy above.
6. Failed or Disputed Payments
If a renewal payment fails, we may suspend access until the balance is resolved. Initiating a chargeback for a validly processed subscription charge or for consumed usage does not entitle you to a refund and may result in account suspension.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes apply to billing periods that begin after the update takes effect. The "Last updated" date above reflects the most recent revision.
8. Contact Us
Questions about billing, cancellations, or this policy? Reach our team at support@my.apprezo.com and we'll be glad to help.